What did they do?
The Seattle Fire Fighters Union contracted directly with Qliance for comprehensive primary care. The Union negotiated a flat price with Qliance which not only covered the annual NFPA Fire Fighter specific exam, but also allowed for Union members to access Qliance for comprehensive primary care at any time. Now, Union members have 24/7 access to a primary care physician either at Qliance’s 6 locations or via phone, text or video with ZERO out of pocket costs. Qliance is able to provide as much care as possible at the central heart of healthcare (primary care), which reduces Union members’ needs for high-cost specialist visits, ER use, and hospitalization.
Seattle Fire Fighters Union
Qliance in Seattle, WA
Qliance examined insurance claims data from 2013 and 2014 for approximately 4,000 Qliance patients covered by employer benefit plans, and compared the cost of their care to that of non-Qliance patients who worked for the same employers. The results revealed a savings of $679,000 per 1,000 Qliance patients on total claims –19.6 percent less than the total claims for non-Qliance patients during the same period. The savings were driven by a marked reduction in expensive emergency room visits, inpatient care, specialist visits, and advanced radiology, which more than made up for the higher investment in primary care for Qliance patients.